Course Information
SemesterCourse Unit CodeCourse Unit TitleT+P+LCreditNumber of ECTS CreditsLast Updated Date
3SHK231Professional English I6+0+061227.08.2025

 
Course Details
Language of Instruction Turkish
Level of Course Unit Associate Degree
Department / Program Civil Aviation Cabin Services
Type of Program Formal Education
Type of Course Unit Compulsory
Course Delivery Method Face To Face
Objectives of the Course It is aimed to improve English skills in terms of fluency and accuracy when speaking, listening and writing in aviation contexts and increase work-related vocabulary.
Course Content The main concepts of cabin crew (history, career path, and challenges and rewards). Flight attendants’ duties and responsibilities during preflight, cruise, landing in line with the regarding rules and procedures. Making announcements. Greeting passengers, solving problems, explaining meals and other services, duty free sales, preparations for landing. Ensuring the safety and comfort of the passengers as well as the flight crew. Practices will be conducted at Mockup.
Course Methods and Techniques
Prerequisites and co-requisities None
Course Coordinator None
Name of Lecturers Instructor Özge Akçakaya
Assistants None
Work Placement(s) No

Recommended or Required Reading
Resources National Geographic Air Crash Investigation Documentaries
Reader's Digest
Captain Joe Youtube Channel
Movie, "Sully"
Course Notes In addition to the book, documentaries, working papers, case studies, flash cards and announcement texts will be utilized.
Documents English for Cabin Crew, Sue Ellis, Lewis Lansford

Course Category
Social Sciences %5
Health %5
Field %90

Planned Learning Activities and Teaching Methods
Activities are given in detail in the section of "Assessment Methods and Criteria" and "Workload Calculation"

Assessment Methods and Criteria
Veri yok

 
ECTS Allocated Based on Student Workload
Activities Quantity Duration Total Work Load
Course Duration 15 6 90
Hours for off-the-c.r.stud 15 6 90
Assignments 10 3 30
Presentation 1 10 10
Mid-terms 1 8 8
Practice 12 6 72
Project 1 10 10
Final examination 1 10 10
Total Work Load   Number of ECTS Credits 13 320

 
Course Learning Outcomes: Upon the successful completion of this course, students will be able to:
NoLearning Outcomes
1 Acquires ability to notice and deal with extraordinary situations during fliht, preflight and landing.
2 Making takeoff, emerency situation, landing and other announcements.
3 Preparation of job applicaiton and job interviews.

 
Weekly Detailed Course Contents
WeekTopicsStudy MaterialsMaterials
1 The history of civil aviation and introduction to cabin crew Turkish Airlines Documentary
2 The advantages and disadvantages of being a flight attendant. The parts of an airport and an aircraft. Reader's Digest, What you should .... series.
3 The stages of a flight (preflight, takeoff, cruise, approach and landing). The rules that the passengers should obey.
4 Preflight briefing, meeting the flight crew. Emergency equipment and security checks.
5 Welcoming passengers. Role play.
6 Manifest check and preflight safety demonstration.
7 Safety instruction card. Making offers, asking for preferences and apologizing. Role play.
8 Midterm exam
9 En-route duties (food and beverage services, duty-free sale)
10 Foods&beverages. Menu analysis. Special foods. Preordered foods. Role play.
11 Student presentations
12 Student presentations.
13 Approach and landing preps. Ensuring passengers to obey the relevant rules and procedures. Landing announcement. Disembarking.
14 Dealing with passengers' problems during delays and cancellations after boarding. Role play

 
Contribution of Learning Outcomes to Programme Outcomes
P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 P13 P14
C1 5 4 1 4 4 1 3 5 1 1 5 5 5 5
C2 1 1 5 5 5 5 5 3 2 5 5 5 5 5
C3 1 1 1 1 1 1 1 1 1 1 1 1 1 1

  bbb

  
  https://obs.gedik.edu.tr/oibs/bologna/progCourseDetails.aspx?curCourse=113545&lang=en