Course Information
SemesterCourse Unit CodeCourse Unit TitleT+P+LCreditNumber of ECTS CreditsLast Updated Date
4SHK232Professional English Iı6+0+061004.05.2023

 
Course Details
Language of Instruction Turkish
Level of Course Unit Associate Degree
Department / Program Civil Aviation Cabin Services
Type of Program Formal Education
Type of Course Unit Compulsory
Course Delivery Method Face To Face
Objectives of the Course It is aimed to improve English skills in terms of fluency and accuracy in speaking, listening and writing in the context of aviation and gaining understanding and use of occupational terminology.
Course Content The main concepts of cabin crew (history, career path, and challenges and rewards). Flight attendants’ duties, responsibilities. Greeting passengers, solving problems, explaining meals and other services, duty free sales, health issues, safety and emergency procedures and equipment, preparations for landing. Takeoff, climbing, en route, approaching, descending and landing stages. Unruly passengers and the ways to deal with them.
Course Methods and Techniques
Prerequisites and co-requisities None
Course Coordinator None
Name of Lecturers Instructor Özge Akçakaya
Assistants None
Work Placement(s) No

Recommended or Required Reading
Resources Movie "The 33" (Netflix)
Swissair 111: The Untold Story (Air Crash Investigation)
Career Paths Flight Attendant
Course Notes In addition to the book, documentaries, working papers, case studies, flash cards and announcement texts will be utilized.
Documents Career Paths Flight Attendant, V. Evans, J. Dooley, L. Coocen

Course Category
Mathematics and Basic Sciences %5
Social Sciences %5
Field %90

Planned Learning Activities and Teaching Methods
Activities are given in detail in the section of "Assessment Methods and Criteria" and "Workload Calculation"

Assessment Methods and Criteria
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ECTS Allocated Based on Student Workload
Activities Quantity Duration Total Work Load
Course Duration 14 6 84
Hours for off-the-c.r.stud 14 13 182
Assignments 2 14 28
Presentation 2 10 20
Mid-terms 1 1 1
Final examination 1 1 1
Total Work Load   Number of ECTS Credits 11 316

 
Course Learning Outcomes: Upon the successful completion of this course, students will be able to:
NoLearning Outcomes
1 Acquires ability to notice and deal with extraordinary situations during fliht, preflight and landing.
2 Making takeoff, emerency situation, landing and other announcements.
3 Preparation of job applicaiton and job interviews.

 
Weekly Detailed Course Contents
WeekTopicsStudy MaterialsMaterials
1 Health and medical issues
2 Health and medical issues, health professional announcement, dealing with the passenger with health problems.
3 Safety and emergency situations. Emergency landings, diverting, ditching, evacuation.
4 Safety and emergency situations. Relevant announcements. The rules that the passengers to obey. Role play
5 Air rage and dealing with unruly passengers
6 Unruly passengers. Case studies.
7 Stages of flight. Aviation accidents and incidents.
8 Midterm exam
9 Types of flights (charter, connection, direct flight, domestic flight, intercontinental, international, long-haul, non-stop, short-haul, etc.)
10 Movie 'Sully'
11 Role play
12 Case studies, announcement translations
13 Job application and interview process
14 Job application and interview process

 
Contribution of Learning Outcomes to Programme Outcomes
P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 P13 P14
C1 5 4 1 4 4 1 3 5 1 1 5 5 5 5
C2 1 1 5 5 5 5 5 3 2 5 5 5 5 5
C3 1 1 1 1 1 1 1 1 1 1 1 1 1 1

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  https://obs.gedik.edu.tr/oibs/bologna/progCourseDetails.aspx?curCourse=113546&lang=en