Course Information
SemesterCourse Unit CodeCourse Unit TitleT+P+LCreditNumber of ECTS Credits
-1MVU215Total Qualtiy Management3+0+035

Course Details
Language of Instruction Turkish
Level of Course Unit Associate Degree
Department / Program Accounting and Tax Applications
Mode of Delivery Face to Face
Type of Course Unit Elective
Objectives of the Course To define the quality system and management. To provide the quality management approach that ensures the competitiveness of businesses by producing high quality products or services at low cost.
Course Content Quality concept, Standards and standardization, Quality management system models, Comparison of classical quality understanding and today's quality understanding, Quality management definition, Quality management features, Quality management application steps, TS-EN-ISO 9000 standards
Course Methods and Techniques
Prerequisites and co-requisities None
Course Coordinator None
Name of Lecturers Instructor Sakine Kurt Yiğitoğlu sakine.kurt@gedik.edu.tr
Assistants None
Work Placement(s) No

Recommended or Required Reading
Resources Doç. Dr. Orhan Küçük (2021), ''Toplam Kalite Yönetimi'
Dr.Öğr.Üyesi Said Kıngır (2006), ''Toplam Kalite Yönetimi''
Prof. Dr. Besim Akın(1996), ''İstatistik Proses Kontrol''
Theoretical lectures, ppt usage, article reading, research, discussion

Course Category
Mathematics and Basic Sciences %30
Engineering %10
Social Sciences %60

Planned Learning Activities and Teaching Methods
Activities are given in detail in the section of "Assessment Methods and Criteria" and "Workload Calculation"

Assessment Methods and Criteria
In-Term Studies Quantity Percentage
Mid-terms 1 % 30
Quizzes 1 % 10
Final examination 1 % 60
Total
3
% 100

 
ECTS Allocated Based on Student Workload
Activities Quantity Duration Total Work Load
Course Duration 14 3 42
Hours for off-the-c.r.stud 14 3 42
Mid-terms 1 15 15
Final examination 1 20 20
Total Work Load   Number of ECTS Credits 5 119

Course Learning Outcomes: Upon the successful completion of this course, students will be able to:
NoLearning Outcomes
1 Bulding basis for quality management sistems
2 Performing the quality standarts
3 To be able to define service and production processes
4 Ability to establish relationships between processes


Weekly Detailed Course Contents
WeekTopicsStudy MaterialsMaterials
1 Basic Quality concepts
2 Total Quality Control, Basic Elements of Total Quality Management
3 Pioneers of Quality
4 Standardization, the importance of standards in the production and service sectors
5 6 Sigma Method
6 Management quality standarts
7 Environmet standarts
8 Cost of Quality
9 Strategic management
10 Participation in management
11 Process management sistem
12 Source management sistem
13 Examination of 5S, Kanban systems
14 The importance of Kaizen and Benchmarking concepts


Contribution of Learning Outcomes to Programme Outcomes
P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 P13
All 2 4 3 2 2 4 4 4 3 4 4 3 4
C1 2 4 3 2 2 4 5 4 3 4 4 4 4
C2 2 4 3 2 2 4 3 4 3 4 4 3 4
C3 2 3 3 2 2 4 4 4 3 4 4 3 4
C4 2 4 3 2 2 4 4 4 3 4 4 3 4

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https://obs.gedik.edu.tr/oibs/bologna/progCourseDetails.aspx?curCourse=113785&curProgID=57&lang=en