| Semester | Course Unit Code | Course Unit Title | T+P+L | Credit | Number of ECTS Credits |
| 6 | HEM366 | Quality Management İn Nursing | 2+0+0 | 2 | 4 |
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Language of Instruction
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Turkish
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Level of Course Unit
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Bachelor's Degree
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Department / Program
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NURSERY
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Mode of Delivery
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Face to Face
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Type of Course Unit
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Elective
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Objectives of the Course
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To give information about the concept of quality management and its importance in health institutions.
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Course Content
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The concept of quality, its philosophy, quality management techniques and the concept of quality in hospitals
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Course Methods and Techniques
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Prerequisites and co-requisities
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None
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Course Coordinator
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None
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Name of Lecturers
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Asist Prof. Tuba Çatak Tanyel
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Assistants
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None
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Work Placement(s)
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No
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Recommended or Required Reading
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Resources
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Sağlık Hizmetlerinde Sürekli Kalite İyileştirme, Doç.Dr.Sıdıka Kaya, Pelikan Yayınları, 2005.
Toplam Kalite Yönetimi, Prof.Dr.İsmail Efil, Alfa Aktüel, 2006.
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Course notes will be provided by the lecturer.
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Course Category
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Social Sciences
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%40
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Health
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%60
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Planned Learning Activities and Teaching Methods
Activities are given in detail in the section of "Assessment Methods and Criteria" and "Workload Calculation"
Assessment Methods and Criteria
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In-Term Studies
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Assignment
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1
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%
40
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Final examination
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1
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%
60
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Total
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2
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%
100
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ECTS Allocated Based on Student Workload
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Activities
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Total Work Load
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Course Duration
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14
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2
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28
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Hours for off-the-c.r.stud
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14
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2
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28
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Mid-terms
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1
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15
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15
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Final examination
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1
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30
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30
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Total Work Load
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Number of ECTS Credits 4
101
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Course Learning Outcomes: Upon the successful completion of this course, students will be able to:
| No | Learning Outcomes |
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1
| Knows the concept of quality and quality philosophy |
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2
| Knows the basic concepts of quality management systems |
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3
| Knows quality management techniques |
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4
| Knows the process management system |
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5
| Knows the concept of strategic management |
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6
| Knows the importance of quality in the service sector and hospitals |
Weekly Detailed Course Contents
| Week | Topics | Study Materials | Materials |
| 1 |
Why Quality Matters in Health
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| 2 |
Development of Quality Approach
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| 3 |
Excellence
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| 4 |
Sıfır Hata
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| 5 |
process oriented
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| 6 |
Workflow Chart
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| 7 |
Customer Focus
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| 8 |
Midterm Exam
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| 9 |
Benchmarking
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| 10 |
Training in Total Quality Management
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| 11 |
Teamwork
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| 12 |
Problem Solving Methods in Quality Circles -1
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| 13 |
Accreditation in Health Institutions
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Contribution of Learning Outcomes to Programme Outcomes
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https://obs.gedik.edu.tr/oibs/bologna/progCourseDetails.aspx?curCourse=119381&curProgID=5634&lang=en