Course Information
SemesterCourse Unit CodeCourse Unit TitleT+P+LCreditNumber of ECTS CreditsLast Updated Date
1CGP107Effective Communication Skills2+0+02310.03.2026

 
Course Details
Language of Instruction Turkish
Level of Course Unit Associate Degree
Department / Program Child Development
Type of Program Formal Education
Type of Course Unit Compulsory
Course Delivery Method Face To Face
Objectives of the Course The aim of this course is to enable students to understand the communication process and effective communication skills, to support them in establishing effective communication with children, families, and professionals in educational settings, and to provide knowledge about the fundamental principles, legal regulations, and practices related to children's rights and child protection. The course also aims to develop students’ ability to evaluate situations involving violations of children's rights and to propose solutions based on a rights-based approach.
Course Content This course covers the definition of communication, the communication process and communication models, effective communication skills, speaking and listening skills, communication barriers, conflict management, and professional communication in educational settings. In addition, the historical development of human rights and children's rights, the United Nations Convention on the Rights of the Child, violations of children's rights, child neglect and abuse, legal procedures for child protection, and practices supporting children's rights in educational environments are examined.
Course Methods and Techniques Presentation Method - Case Analysis - Discussion Method
Prerequisites and co-requisities None
Course Coordinator None
Name of Lecturers Instructor Fatma Şükran KAPLAN
Assistants None
Work Placement(s) No

Recommended or Required Reading
Resources Genç Yetişkinler İçin Hayat Becerileri,Koç Üniversitesi yay.Esra Tuncer,I.Özgen,R.Işık,P.Özbek,B.Kılıç
Course Notes Dökmen, Ü. (2018). Communication Conflicts and Empathy. Istanbul: Remzi Kitabevi.
UNICEF. (2004). Convention on the Rights of the Child. New York: United Nations.
Documents 1. Dökmen, Ü. (2018). İletişim Çatışmaları ve Empati. İstanbul: Remzi Kitabevi. 2. Cüceloğlu, D. (2016). Yeniden İnsan İnsana. İstanbul: Remzi Kitabevi. 3. Akyüz, E. (2018). Çocuk Hukuku: Çocukların Hakları ve Korunması. Ankara: Pegem Akademi. 4. UNICEF. (2004). Çocuk Haklarına Dair Sözleşme (Convention on the Rights of the Child). New York: United Nations. 5. Milli Eğitim Bakanlığı (MEB). (2023). Çocuk Koruma ve Çocuk Hakları Rehberi. Ankara: MEB Yayınları.

Course Category
Social Sciences %57
Field %43

Planned Learning Activities and Teaching Methods
Activities are given in detail in the section of "Assessment Methods and Criteria" and "Workload Calculation"

Assessment Methods and Criteria
In-Term Studies Quantity Percentage
Mid-terms 1 % 30
Assignment 1 % 20
Final examination 1 % 50
Total
3
% 100

 
ECTS Allocated Based on Student Workload
Activities Quantity Duration Total Work Load
Course Duration 14 2 28
Hours for off-the-c.r.stud 5 10 50
Assignments 1 3 3
Mid-terms 1 1 1
Final examination 1 1 1
Total Work Load   Number of ECTS Credits 3 83

 
Course Learning Outcomes: Upon the successful completion of this course, students will be able to:
NoLearning Outcomes
1 It explains the fundamental concepts and processes of communication, as well as the principles of effective communication.
2 This explains children's rights, the Convention on the Rights of the Child, and legal processes for the protection of children.
3 In educational settings, it helps children develop effective communication skills with families and professionals.
4 It analyzes appropriate communication and intervention approaches in cases of child rights violations and offers solutions.

 
Weekly Detailed Course Contents
WeekTopicsStudy MaterialsMaterials
1 Definition of communication, types and basic components.
2 Communication models and the communication process
3 Effective communication and the fundamental principles of effective communication.
4 Speaking and listening skills
5 Conflict management in effective communication.
6 Professional communication in educational settings
7 The historical development of human rights and children's rights.
8 Midterm exam
9 United Nations Convention on the Rights of the Child
10 Violations of children's rights and case studies.
11 Types of child neglect and abuse
12 Legal processes for the protection of children
13 Promoting children's rights in educational settings
14 Rights-based communication with children and families.
15 General overview and case discussions

 
Sustainable Development Goals
Contribution of Learning Outcomes to Programme Outcomes
P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 P13 P14
C1 4 2 3 2 5 2 2 2 1 2 1 2 2 1
C2 3 2 3 2 3 2 2 4 1 2 5 2 2 1
C3 3 2 3 3 5 4 3 3 2 2 2 3 3 1
C4 3 2 3 5 4 4 3 4 2 2 3 3 3 1

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