Course Information
SemesterCourse Unit CodeCourse Unit TitleT+P+LCreditNumber of ECTS CreditsLast Updated Date
3MUV206Total Qualtiy Management3+0+03420.10.2025

 
Course Details
Language of Instruction Turkish
Level of Course Unit Associate Degree
Department / Program Accounting and Tax Applications
Type of Program Formal Education
Type of Course Unit Elective
Course Delivery Method Face To Face
Objectives of the Course To introduce the quality management sistems and gaining application skills. To learn qualiy assurance systems. To teach quality management.
Course Content Quality concept, Standards and standardisation, Quality management system models, Quality and relevant definition, definition of quality management, comparison of traditional quality and modern quality , characteristic of quality management, applying phase of quality management, TS-EN-ISO 9000:2008, ISO -TS 16949, AQAP 2000
Course Methods and Techniques Theoretical lectures, ppt usage, research, discussion,
Prerequisites and co-requisities None
Course Coordinator None
Name of Lecturers Instructor Sakine Kurt Yiğitoğlu sakine.kurt@gedik.edu.tr
Assistants None
Work Placement(s) No

Recommended or Required Reading
Resources Canan Çetin M.Lütfi Arslan,''Toplam Kalite Yönetimi''
Prof. Dr. İsmail Efil ,''Toplam Kalite Yönetimi''
Prof. Dr. Muhittin Şimşek,''Toplam Kalite Yönetimi'
Course Notes The presentation will be shared during the weekly lesson.
Exams ödev, ara sınav, proje, sunum, final

Course Category
Mathematics and Basic Sciences %30
Engineering %10
Social Sciences %60

Planned Learning Activities and Teaching Methods
Activities are given in detail in the section of "Assessment Methods and Criteria" and "Workload Calculation"

Assessment Methods and Criteria
In-Term Studies Quantity Percentage
Mid-terms 1 % 30
Quizzes 1 % 10
Final examination 1 % 60
Total
3
% 100

 
ECTS Allocated Based on Student Workload
Activities Quantity Duration Total Work Load
Course Duration 14 3 42
Hours for off-the-c.r.stud 14 2 28
Mid-terms 1 10 10
Final examination 1 20 20
Total Work Load   Number of ECTS Credits 4 100

 
Course Learning Outcomes: Upon the successful completion of this course, students will be able to:
NoLearning Outcomes
1 Bulding basis for quality management sistems
2 Performing the quality standarts
3 To be able to define service and production processes
4 Ability to establish relationships between processes

 
Weekly Detailed Course Contents
WeekTopicsStudy MaterialsMaterials
1 Quality concept
2 Quality concept, standart and standardisation
3 Standart and standardisation
4 The importance of standadisation in production and sevices sectors
5 Management quality standarts
6 Management quality standarts and environmet standarts
7 Environmet standarts
8 Quality management sistem models
9 Continue/ Examples
10 Strategic management
11 Participation in management
12 Process management sistem
13 Source management sistem
14 EFQM

 
Contribution of Learning Outcomes to Programme Outcomes
P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 P13 P14
All 4 3 2 4 3 3 3 5
C1 4 3 2 4 3 3 3 5
C2 4 3 2 4 3 4 3 5
C3 3 3 2 4 3 3 3 5
C4 4 3 2 4 3 3 3 5

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  https://obs.gedik.edu.tr/oibs/bologna/progCourseDetails.aspx?curCourse=238667&curProgID=57&lang=en