Course Information
SemesterCourse Unit CodeCourse Unit TitleT+P+LCreditNumber of ECTS CreditsLast Updated Date
3KHM207Diction And Announcement3+0+03404.04.2026

 
Course Details
Language of Instruction Turkish
Level of Course Unit Associate Degree
Department / Program Civil Aviation Cabin Services
Type of Program Formal Education
Type of Course Unit Elective
Course Delivery Method Face To Face
Objectives of the Course The aim of this course is to develop students’ ability to deliver clear and effective announcements by understanding the sound features of Turkish spoken language, using correct articulation, emphasis, and intonation. It recognizes the importance of nonverbal communication, such as body language, in communication and teaches how to align micro- and macro-expressions to support verbal communication. The course critically evaluates, from multiple perspectives, the impact of aviation terminology on a concise, neutral communication style in briefing and debriefing processes, and fosters the ability to provide feedback that is appropriate to the organizational culture. It explains the considerations for public speaking and helps students become aware of how these elements influence interview processes. Students will apply announcements for both normal and emergency operations, identify their gaps, and work to improve them.
Course Content At the start of the course, diaphragmatic breathing exercises will be introduced to assess students’ reading pace. With guidance on Turkish linguistic structure and rules, exercises and tongue-twister activities will focus on Turkish-specific intonation, emphasis, and articulation techniques and styles. The course will cover delivering presentations in accordance with official and social protocol, public speaking and oratory skills, effective communication, giving feedback, and handling difficult individuals. It will also address communication styles when dealing with a passenger exhibiting non-compliant behavior in aviation, appropriate conduct during interviews, creating résumés within a digital communication framework, making cabin announcements, and performing demonstration applications.
Course Methods and Techniques Observation technique, demonstration technique, question-answer technique, brainstorming technique, problem solving technique, drama technique, show-off technique
Prerequisites and co-requisities None
Course Coordinator None
Name of Lecturers Instructor Esra Aslıhan ŞENCEL aslihan.sencel@gedik.edu.tr
Assistants None
Work Placement(s) No

Recommended or Required Reading
Resources Announcemet Book
Course Notes Çelikyay, M. (2024). Diksiyon, Beden Dili ve Hitabet. Pozitif Yayınları.
Diksiyon Sertifika Programı. (2023). Gedik Üniversitesi UZEM.
Çelik, M. (2023). Diksiyon Sertifika Programı.
Şencel, E. (2024). Diksiyon ve Anons Ders Notları.
Navarro, J. (2008). Beden Dili. Alfa Yayıncılık.
Havayolu şirketlerinin anons örnekleri

Course Category
Social Sciences %15
Education %15
Field %70

Planned Learning Activities and Teaching Methods
Activities are given in detail in the section of "Assessment Methods and Criteria" and "Workload Calculation"

Assessment Methods and Criteria
In-Term Studies Quantity Percentage
Mid-terms 1 % 40
Final examination 1 % 60
Total
2
% 100

 
ECTS Allocated Based on Student Workload
Activities Quantity Duration Total Work Load
Course Duration 14 3 42
Hours for off-the-c.r.stud 14 1 14
Assignments 10 1 10
Mid-terms 1 10 10
Practice 3 2 6
Final examination 1 20 20
Total Work Load   Number of ECTS Credits 4 102

 
Course Learning Outcomes: Upon the successful completion of this course, students will be able to:
NoLearning Outcomes
1 In order to have an impressive expression, learns the rules of diction such as voice characteristics, respiration, correct breathing, phonetics, articulation, intonation and emphasis.
2 Learns the definitions of the message (source, receiver, message, channel, code, filter) in order to communicate effectively.
3 Has knowledge about giving feedback (briefing-debriefing), body language and effective listening.
4 Gains the ability to speak eloquently and effectively in front of the public; learns to make announcements in the cabin by overcoming excitement and panic situations.

 
Weekly Detailed Course Contents
WeekTopicsStudy MaterialsMaterials
1 Our Language, Language and Society Diction and Sound Voice-Respiration
2 Phonetics Articulation and Articulation For permanent recovery to the 'managerial stop' described last week; SWOT analysis is provided.
3 Emphasis and Intonation The distributed nursery rhymes must be practiced.
4 Diction Rules, Speech Rate, Speaking and Listening By doing the reading exercises given in the course, the student should determine his own speaking rate; He/she should take note of how many words he/she can speak in one breath.
5 Oratory and Communication He/she should perform diaphragm breathing exercises with the one that is most suitable for him/her out of the four practices taught.
6 Effective Communication Types, Types of Message Recommended video: youtube/ Eray Özden Akça- Pipetle basit ve etkili ses geliştirme egzersizi -6
7 Ability to Communicate with Difficult People, Body Language Scenario Study: Students, divided into groups as passengers and cabin crew, will come to the practice lesson in a mock up, ready for their own scenarios.
8 Positive and negative feedback They will come thinking about the importance of receiving and giving feedback in terms of briefing and debriefing.
9 Digital Communication, CV Preparation The student will prepare his/her own cover letter and CV, as if sending it to the company, and send it to the course instructor by e-mail, and receive feedback on it during the course.
10 Interview process He/she will come prepared for the questions that may be asked in the interview, having thought about it and having done his/her own SWOT analysis.
11 Announcement applications and DEMO The nursery rhymes and announcements will be prepared, and the DEMO application will also be shown in the lesson.
13 Presentations of students
14 Presentations of students

 
Contribution of Learning Outcomes to Programme Outcomes
P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 P13
All 1 3 4 1 5 5 5 1 3 3 2
C1 1 3 4 1 5 5 5 1 3 3 2
C2 1 3 4 1 5 5 5 1 3 3 2
C3 1 3 4 1 5 5 5 1 3 3 2
C4 1 3 4 1 5 3 5 1 3 3 2

  bbb

  
  https://obs.gedik.edu.tr/oibs/bologna/progCourseDetails.aspx?curCourse=238703&curProgID=101&lang=en