Course Information
SemesterCourse Unit CodeCourse Unit TitleT+P+LCreditNumber of ECTS CreditsLast Updated Date
6SYB334Total Quality Management İn Sports2+0+02417.04.2025

 
Course Details
Language of Instruction Turkish
Level of Course Unit Bachelor's Degree
Department / Program Sports Managament
Type of Program Formal Education
Type of Course Unit Elective
Course Delivery Method Face To Face
Objectives of the Course To make students understand the concept of total quality management and to provide knowledge that can be applied in a workplace and sports services.
Course Content Total quality Management
Total Quality Management in Sports Services
Course Methods and Techniques
Prerequisites and co-requisities None
Course Coordinator Prof.Dr. Turgay Biçer
Name of Lecturers Prof.Dr. TURGAY BİÇER
Assistants Research Assist. Utku Tuna
Work Placement(s) No

Recommended or Required Reading
Resources Turgay Biçer (2008) Sporda Toplam Kalite Yönetimi ve Futbol Uygulamaları, Beyaz Yayınları

Course Category
Social Sciences %70
Field %30

Planned Learning Activities and Teaching Methods
Activities are given in detail in the section of "Assessment Methods and Criteria" and "Workload Calculation"

Assessment Methods and Criteria
In-Term Studies Quantity Percentage
Mid-terms 1 % 40
Final examination 1 % 60
Total
2
% 100

 
ECTS Allocated Based on Student Workload
Activities Quantity Duration Total Work Load
Course Duration 16 3 48
Hours for off-the-c.r.stud 16 4 64
Mid-terms 1 2 2
Final examination 1 2 2
Total Work Load   Number of ECTS Credits 4 116

 
Course Learning Outcomes: Upon the successful completion of this course, students will be able to:
NoLearning Outcomes
1 Konws otal quality management definitions and concepts in sports
2 evaluates the total quality management system and organizes the process with the understanding of continuous development and improvement in sports organizations.
3 Recalls the use of total quality concepts in the field of sports.

 
Weekly Detailed Course Contents
WeekTopicsStudy MaterialsMaterials
1 Information about the purpose and content of the course. Total quality management historical development process
2 Total Quality Management Historical Development Process. Basic concepts and definitions about Total Quality Management.
3 Total Quality Management Objectives and Principles
4 The Importance of Leadership in Total Quality and Institutionalization
5 Total Quality Philosophy and Service Quality
6 Quality Circle, Problem Solving Techniques
7 Sports Service Enterprises and Total Quality Practices
8 Sample Total Quality Management Models in Sports Organizations
9 Self-Assessment, Institutionalization Process and Quality Awards
10 Application of Corporate Entrepreneurship and Innovation Management in Sports
11 Quality Management Techniques
12 Sample Total Quality Management Models in Sports Organizations
13 Sample Total Quality Management Models in Sports Organizations
14 An overview

 
Contribution of Learning Outcomes to Programme Outcomes
P1 P2 P3 P4 P5 P6 P7 P8 P9 P10
All 4 3 3 4 3 3 1 1 1 5
C1
C2
C3

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  https://obs.gedik.edu.tr/oibs/bologna/progCourseDetails.aspx?curCourse=264360&curProgID=74&lang=en