Course Information

Semester	Course Unit Code	Course Unit Title	T+P+L	Credit	Number of ECTS Credits	Last Updated Date
2	SHU106	Ramp Services	2+0+0	2	2	22.04.2026

Course Details

Language of Instruction	Turkish
Level of Course Unit	Associate Degree
Department / Program	Civil Air Transportation Management
Type of Program	Formal Education
Type of Course Unit	Compulsory
Course Delivery Method	Face To Face
Objectives of the Course	The aim of this course is to provide students with a fundamental understanding of ramp services and ramp safety, as well as to highlight the importance of the equipment and activities involved in flight operations. Furthermore, it aims to enable students to relate ramp operations to other aviation units and to evaluate operational processes holistically.
Course Content	This course covers ground handling equipment, apron signage and regulations, operational processes around aircraft, and ramp safety. Basic ground handling operations such as cargo, baggage, and mail loading and unloading, marshalling, passenger and crew transportation, aircraft cleaning, and water, fuel, and energy supply are examined. Additionally, FOD (Forest-Ox Damage) prevention programs, de-icing and ice removal, pushback, and other apron operations are also included in the course.
Course Methods and Techniques
Prerequisites and co-requisities	None
Course Coordinator	None
Name of Lecturers	Instructor Erdem CEVHER erdem.cevher@gedik.edu.tr
Assistants	None
Work Placement(s)	No

Recommended or Required Reading

Resources

ICAO Annex-9 and Annex-18 documents, SHGM Ramp Safety and Services Manual

Course Category

Mathematics and Basic Sciences	%10
Engineering	%10
Social Sciences	%20
Field	%60

Planned Learning Activities and Teaching Methods

Activities are given in detail in the section of "Assessment Methods and Criteria" and "Workload Calculation"

Assessment Methods and Criteria

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ECTS Allocated Based on Student Workload

Activities	Quantity	Duration	Total Work Load
Course Duration	15	2	30
Hours for off-the-c.r.stud	15	1	15
Mid-terms	1	5	5
Final examination	1	10	10
Total Work Load			Number of ECTS Credits 2 60

Course Learning Outcomes: Upon the successful completion of this course, students will be able to:

No	Learning Outcomes
1	Understands the scope of ground handling services and the operation of ramp services.
2	Identifies and classifies the equipment and tools used in the ramp unit.
3	The apron operator recognizes PAT area markings, knows the rules in these areas, and can explain FOD (Foreign Object Defect) management.
4	Can explain loading principles and understand different loading types.
5	Analyzes basic ramp service processes such as push-back, towing, and de-icing/anti-icing, and understands the risks.
6	Knows about digitalization and new technologies used in Ramp Services, and understands their contributions to operational processes.

Weekly Detailed Course Contents

Week	Topics	Study Materials	Materials
1	Purpose and Scope of Ground Handling Services, Types of Ground Handling Services
2	Description and Classification of Ramp Vehicles and Equipment
3	Apron and Parking Area Definitions, Markings, Rules, and FOD Management
4	Tasks and Operational Procedures in the Ramp Unit
5	Ramp services provided to departing and arriving aircraft, Marshalling.
6	Aircraft Interior Cleaning Procedures and Equipment
7	Loading Principles (Loading Plan, Loading Priorities and Limitations)
8	Midterm Exam
9	Aircraft Cargo (Passengers, Baggage, Freight, etc.) and Loading Equipment
10	Special Payloads (DGR, AVI, HUM, PER, etc.) and Loading Procedures
11	Loading Types (Bulk, ULD)
12	Push Back – Towing Operations
13	Occupational Health and Safety on the Apron - Use of Personal Protective Equipment
14	Adverse weather conditions, De-icing/Anti-icing Operations
15	Digitalization and New Technologies in Ramp Services (Vehicle Tracking Systems, Digital Loading Systems, Sensor Technologies, etc.)

Contribution of Learning Outcomes to Programme Outcomes

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https://obs.gedik.edu.tr/oibs/bologna/progCourseDetails.aspx?curCourse=268437&curProgID=5742&lang=en